Shipping policy

Last updated: October 2025

Welcome to Rosarium.me – your premium online florist for fresh bouquets and exclusive flower gifts in Dubai and worldwide.

Delivery & Shipping

We do not use traditional shipping service providers, instead all orders are delivered directly through our local partner florists. This ensures that every bouquet arrives at the recipient fresh, on time and in the best condition.

Delivery takes place directly to the front door by experienced florists on site.

Delivery areas

We deliver worldwide – both within Dubai, Germany, Switzerland, Austria and internationally. Regardless of the destination country, we ensure that your bouquet is reliably delivered by a local florist.

Delivery times

• Same day delivery: Same-day delivery is possible for orders placed by 12:00 p.m. (Dubai time).
• Orders after 12:00: Delivery will take place the next day at the earliest.
• Desired date: Customers can specify an individual delivery date during the ordering process (e.g. B. Days or weeks in advance).

Delivery & recipient absence

Our florists generally deliver once to the address provided. If the recipient is not at home, the following options exist:

• At the request of the customer or recipient, the bouquet can be left in front of the door.
• Alternatively, the bouquet can be left with a neighbor.
• If none of these options are desired or possible, the bouquet will be returned to the nearest partner store. The recipient will then be notified that the bouquet is ready for collection there.

Please note: Since flowers are a fresh natural product, we can only guarantee freshness for a limited time after delivery.

Sunday delivery

Deliveries on Sundays are possible on request. Please contact us in advance by email or telephone.

Freshness guarantee

All flowers are freshly tied and delivered directly on the day of delivery. We work exclusively with certified florists to ensure the highest quality, freshness and customer satisfaction.